Broadly speaking, knowledge management is a process both cultural and technological, hence not conducive culture and reward knowledge sharing can not expect the technology to handle your cognitive challenges. The terminology and concepts related to management knowledge are spreading widely. On the other hand, knowledge sharing is becoming an indispensable element in the enterprise that requires good management. That is, we show the profitability that involves sharing knowledge and assist the growth of the company. Nobody argues that new technologies are revolutionizing the working environment, however, we must not forget that the technological means are just that, means they can never become ends.
Now, we understand that premise? If this does not assume we are in danger of becoming entangled in formal aspects at the expense of substance. Those who expect to install a piece of software will be created by magic, a new culture of sharing and collaboration, is wrong. Knowledge management and intellectual capital involves much more: you have to understand people, processes, markets … There is no single path to knowledge management, but many such companies there. Learn from experience, but run away from the recipes. The Knowledge management allows us to determine what processes should improve, which areas of customer service makes sell less, make more profitable as a particular process that improves our customers expect from our product, that innovation can give us a competitive edge over our customers . In turn, from another positive point of view we can say that increases productivity, accelerates innovation and reduces the average times to make an offer optimal trade, reducing the time required to locate business experts who could qualify and improve these offerings, encourage the reuse of business deals within the company.
Similarly we can choose the right product partners and make two position in the market. In another vein the implementation of knowledge management has been raised by different authors using different methodologies that are based on the analysis of human capital, structural and customer as key components of intellectual capital. Knowledge management is to be the management of all intangible assets that add value to the organization in gaining skills or core competencies, distinctive.